We’re beyond pleased to announce our new partnership with Help Scout. Help Scout is a customer support tool that helps founders and early stage companies provide an exceptional customer experience. Customer satisfaction and overall renewal rates are oftentimes key metrics that VCs and institutions look at when assessing company health and Help Scout assists with this.
“At Help Scout, we are excited to partner up with FoundersBeta. We have unlocked a special discount for all FoundersBeta companies that grants eligible companies 6 months free of our solution.”
So you might be thinking… Who and what is Help Scout?
Help Scout, founded in 2013, was born out of a passion to create an exceptional customer support solution specifically for the SMB customer segment. We pride ourselves on a solution that is beautifully designed, easy to spin up and scales with your business.
The most valuable thing to any new and emerging startup is your customer base. Help Scout has features such as a shared inbox, live chat and a knowledge base that gives everyone at your organization a single pane view of your customer, so that customers are always responded to promptly and accurately.
In addition to being a best in class solution, we also give back, being a certified B Corp since 2019, and offering up highly discounted software to non profit organizations.
View our case studies and read about the success our clients have had. If you want to learn more about how to set up a customer support function we also have a phenomenal blog that will give you tips and thought leadership on everything customer support.
When signing up to our startup program, you won’t just receive our software but also a monthly email packed full of tips and tricks on how to supercharge your customer support experience.
FoundersBeta is an online startup community that empowers the next generation of entrepreneurs to connect with talent, funding, and other resources to build successful startups.