• Full Time
  • Toronto

Interaxon

At Interaxon, we develop engaging experiences using brain sensing technology. We are a passionate team of researchers, technical experts and scientists building the world’s leading science-based brain platform to empower personal transformation through human-centred innovation. Our Muse and Muse 2 headbands are designed to make meditation easier and provide real-time audio and visual feedback on your meditative state through the Muse companion app.
As a Community and Social Manager at Interaxon, you’ll help us establish and maintain engaged conversations with our fans and customers through all of our digital channels. You are a great communicator who is enthusiastic about connecting with people, sharing well-crafted information, and you have a solid understanding of social community dynamics and product troubleshooting knowledge.

What You’ll Be Doing

Support and organization of the Hubs and Partnership Program
Manage + update events pages
Manage + update ambassador pages and info
Coordinate and distribute content from partners + hubs on social channels
Own and engage our Facebook Communities (Pro and Consumer)
Ticket creation and customer service
Provide feedback to product + product development
Manage consumer challenges and challenge content
Syndicate content + provide engagement
Social channel management (FB, IG, TW)
Content distribution and syndication
Customer service/ticketing
Engagement and feedback
Identify leads (influencers, hubs, ambassadors)
Email Campaign Management
Work with marketing and sales to help coordinate all non-transactional emails (promotional, monthly updates, webinars and education, events, new features, etc)
Additional
Assist the Director of Brand Marketing in administrative tasks
When needed, attend and provide coverage at events, launches, games, etc. (i.e. interacting with customers/fans, shooting Instagram Stories, creating posts for social onsite)
Professional onboarding
What We Offer

Our collaborative culture is an extension of our vision to empower personal transformation to improve lives and change the world. We have a flexible working environment, great benefits package, meditation space, onsite gym with subsidized membership, a kitchen full of snacks, a variety of food nearby on King Street / Queen Street, onsite bicycle parking and easy access to the TTC. Join a team passionate about making a difference!
Interaxon is a company fueled on innovation and inclusion. We believe that diversity is an essential part of our workplace culture, and we continue to grow our team through equal opportunity and barrier-free recruitment. Additionally, if you require any accommodations during the selection process, please let us know!

To apply for this job please visit interaxon.bamboohr.com.